When an idea is submitted to us from a client we first do a thorough evaluation to see if it is something that makes sense to pursue. We will ask that the client provide a set of basic specifications for their project so we have an idea of what will be required. To keep costs down we always suggest the client do as much as they can themselves during the process.
When a mutual agreement is made to continue with the project we will provide an MS Project Gant Chart that shows the estimated costs and time required for the project. The client will be given a few options on how to proceed and a payment schedule that will work for them.
The research will start immediately and the duration will depend on the complexity of the project. When enough information is gathered the design process will start.